FAQ

Stream The Beat is an online live-streamed event that delivers the best beats, vocals, dance, fitness and wellness direct to your home.  The event raises money for a good cause, with all donations going to The Lost Food Project in Malaysia to help feed the most vulnerable communities.

Please stay tuned to our website and social channels for details of our next event.

The best way to view Stream The Beat is at www.streamthebeat.com. You can also view through our various channels:

•www.facebook.com/streamthebeat

•www.instagram.com/streamthebeat

• www.twitch.com/streamthebeat

•www.youtube.com/channel/UCf_6HBTOwBY9y4DF0rBSmng

Stream The Beat is a free event and no payment is required.

Stream The Beat is a not for profit event that supports The Lost Food Project, a food bank that provides Malaysia’s most vulnerable communities with nutritious food.

Yes, please log on to www.streamthebeat.com/registration to join the Stream The Beat event.

The best way to view Stream The Beat is at www.streamthebeat.com.

Alternatively, you can also view through our various channels:

•www.facebook.com/streamthebeat

•www.instagram.com/streamthebeat

• www.twitch.com/streamthebeat

•www.youtube.com/channel/UCf_6HBTOwBY9y4DF0rBSmng

You do not need any social media accounts to view Stream The Beat at www.streamthebeat.com.

The Dance Cam is a live video feed that allows our viewers to show their best moves on the live-streamed coverage.

Our Skype ID is: Stream The Beat. Call us on Skype during the music performances to join the Dance Cam.

Yes, our viewers can ask a question through the media platforms they are viewing Stream The Beat on.

Prize draw winners are selected randomly through an automated system.

Stream The Beat will draw a winner and notify them via email, usually about one week after the event. If you are the winner, you will have 48 hours to claim your prize by replying to the email. If you do not claim your prize within the allotted timeframe, your offer will expire and we will choose a new winner.

Winners will receive email notification from [email protected] Please add this address to your safe sender list to make sure you don’t miss an important notification.

Sometimes a live stream may temporarily stop playing. This could be down to network traffic or other connectivity issues. In such cases it is worth waiting a few minutes and then retrying the play button. If the live stream will still not play then try refreshing the page. It some cases, the platform you are viewing from may restrict the feed due to their stringent music copyright regulations. If this happens, please try streaming through another platform.

Yes, our viewers can access the livestream on their mobile devices on the media platforms listed above.

System Requirements: Windows 7 or higher, Mac OS X 10.6 or higher.

Supported Desktop Browsers: Google Chrome 45+, Mozilla Firefox 49+, Safari 10+, Microsoft Edge 15+, Internet Explorer 11.

Supported Mobile Browsers: Chrome 45+, Safari 10+ (iOS).

Internet Connection: 5-10mbps download speed is recommended.

Yes, you can re-watch the event at www.streamthebeat.com and on the following channels:

  • www.facebook.com/streamthebeat
  • www.twitch.com/streamthebeat
  • www.youtube.com/channel/UCf_6HBTOwBY9y4DF0rBSmng

Stream The Beat is owned and operated by Fresh Events Asia Sdn Bhd, an event management company registered in Malaysia. Please email [email protected] if you require any information.

Please fill out the Contact Form on our website and we’ll do our best to assist you.